At Lederhosens.com, we carefully inspect every order before it leaves our warehouse. However, if your order arrives damaged, contains an incorrect item, or is missing an item, we're here to make it right.

Damaged Items

If your order arrives damaged during transit, please contact us within 5 days of delivery.

To help us resolve your claim as quickly as possible, please include:

• Your order number
• Clear photos of the damaged item
• Photos of the shipping packaging (if applicable)

After reviewing your claim, we'll arrange a replacement at no additional cost.

Incorrect Items

If you receive an item different from what you ordered, please notify us within 5 days of receiving your order.

Once verified, we'll ship the correct item free of charge. Depending on the situation, we may also provide instructions regarding the incorrect item.

Missing Items

If an item is missing from your order, please contact us within 3 days of delivery.

After verifying your order, we'll promptly ship the missing item at no additional cost.

How to Report an Issue

Please email our customer support team with the following information:

• Order Number
• A brief description of the issue
• Photos (for damaged or incorrect items, if applicable)

Email: support@ledershosens.com

Our team will review your request and respond as quickly as possible to ensure your issue is resolved promptly.