Once we receive your returned items, we will inspect their condition and proceed with either processing your returns or offering you an exchange. The processing of returns and exchanges generally takes up to 14 days from the date of receiving the items. Please note that the time it takes for refunds to reflect on your credit card statement may vary from 1 to 2 billing cycles, depending on your credit card company. A 20% bank transaction fees will be charged for order cancellation requests. We will inform you via email once our team has processed your return.